He proceeded to drive crazy fast and unsafe, picked up 3 more people and arrived at airport at 522 am which is right when their boarding time was about to start! To find out the availability, get a quote, or book a reservation, please visit us online at www. Driver arrive at 405 and said he text me 3 times but I never received anything. I was told that the SuperShuttle rep was either on an extended bathroom break or had gone home early. Now after midnight, I was passed on to a dispatcher, who told me that all the drivers and vans had gone home for the day. Shuttle Company Phone Number 800.
We're very pleased to have earned this rating! Do not use super shuttle ever!!!!!! Each driver is licensed and insured for your peace of mind. To whom it may concern!!! Awful experience after sitting on a plane for three hours. Tip: Download the app, it is handy as it gives you the name of your driver, the number associated with your pick up vehicle and an estimated time of arrival. For future trips, you may speak to the driver directly to see if that arrangement can be made or give ExecuCar a try sometime for private, direct trips! We offer Customized services and great discounts for large groups or conventions. Instead I reported the incident and received an email basically saying there was no way of proving what I said ever happened.
So in addition to unsafe driving they also have horrible brand management. Not only have we partnered with the highest reviewed airport transportation companies, but they also happen to be the most affordable ones. Customer service tip: Immediately upon hearing there was a justifiably irate customer, the supervisor should have picked up the line to assure me they are looking into the problem, instead of leaving me hanging. You have arrived at the best comparison shopping site online where you can browse, compare, and get immediate quotes on all your airport transportation needs. A Customer Service Representative will place you with the first available shuttle, unless you specify a particular shuttle company.
From my understanding, this many people and stops is not common, but because this was a high conference time, this is what happened. I sent them the copies, and am awaiting a response. Have photos of different occasions this person constantly parks here for hours at a time. If you are flying further away, we offer. Our services are available anytime during the week. If you are looking for a cheap airport shuttle coming out of San Diego airport you can start looking at the following providers: Star Executive, Carmel Car and Limo, Go Airport Shuttle, Primetime Shuttle, and Star Executive.
Why didn't you say so? Sadly, 5 minutes before I was supposed to be picked up I received a phone call. Everything is sent to you before hand; directions to where you will be picked up from the teminal, where to check in, etc. Tried looking them up online for a number, ended up getting the number from Yelp. They had always impressed me as the most professional of San Diego's airport shuttle options. We are experts on the facilities, hotels, and transportation, so let us help you plan and execute your next event! They texted weird, why not email? Call directly or use the Web links to find the shuttle that best suits your needs. But it only takes one horrid experience to erase all that. Shuttle service is available at the Transportation Plazas across from Terminals 1 and 2.
It seems Yelp is the only place this company offers customer service. We provide door-to-door ground transportation to more than 8 million passengers per year. Turns out they only have 10 shuttles in the fleet and the reservation does not necessarily mean you will get a ride. Do you have more specific information about the location of SuperShuttle? My wife and I had to sit through literally. Contact our ground transportation team today to reserve your spot in one of our comfortable shuttle vans. Policies, services and rates are subject to change and may vary based on destination and passengers. Let Supershuttle Execucar take care of it all.
I figured I wasn't going to be connected to anyone, so hung up and started over. Indeed, the check-in booth outside Terminal 2, which three shuttle companies share, was manned by the other two companies, but not SuperShuttle. From , cross the skybridge and take the escalators or the elevators to street level. Well it's 14April2018 and again I wait for a shuttle that I have a reservation with. Inconsiderate and not abiding by the law. So just be aware and be alert.
This business might not have an official storefront, or it might move to multiple locations throughout the day. Thank you for choosing SuperShuttle! Just got back from a great Alaskan cruise and picked up our reserved shuttle at San Diego airport last night. . For… Hey Michael, thanks for your honest review! That's really all that needs to be said, but I'll say more. To find out the availability, get a quote, or book a reservation, please visit us online at www. Bring along your pet and several pieces of luggage—our vehicles accommodate many items. Yes it cost us a little more but we got home quickly and safely and didn't have to wait around for the bozos at this company.
I would definitely use super shuttle again, they have done an excellent job with picking awesome employees and ensuring you get where you need to be on time. I used to be a fan of Super Shuttle but now I tell everyone I know to stay away from them. We have a Super Shuttle van driver who consistently parks in the fire lane at our condo complex in Rancho Bernardo. In an unfamiliar city I didn't even know if we were going the right way. Our friendly drivers, comfortable vans and reasonable rates take the hassle out of getting to and from your destination.
Since I didn't pick private transfer, there were about six or so other people in the van. Avoid this company like the plague! The agreed upon window was 340-350 am. I appreciated the text messages to keep me informed on arrival time, driver's name and the estimated time of arrive to the airport. The guide below lists shuttle companies frequently used by travelers. We ended up getting three different Uber and Lyft rides, with almost immediate pick up. If that wasn't bad enough, I tried to reach out to the company only to find out they have no system for evaluating driver safety concerns.